JELLYBEAN CARE

Support That Keeps Your Jellybean Moving Forward

Get ongoing support for your Jellybean® device and software platform. Jellybean Care provides live technical assistance, remote support, software updates and ongoing maintenance—with software upgrades and priority live support available through Jellybean Care Extended.

JELLYBEAN CARE PLANS

Choose the Support That Fits You

JELLYBEAN CARE

$5.99 / month

Essential support and ongoing software maintenance for your Jellybean®.

✓ Live technical support
✓ Support at 1-877-600-9075
✓ Remote technical assistance
✓ Jellybean software & firmware updates
✓ Setup and configuration assistance
✓ Troubleshooting assistance
✓ Ongoing device & platform support
✓ Community support access

JELLYBEAN EXTENDED CARE

$14.99 / month

Everything in Jellybean Care, plus software upgrades and priority access to unlimited live support.

✓ Everything included with Jellybean Care
✓ Jellybean software upgrades
✓ Priority live support
✓ Priority handling of support requests
✓ Priority access at 1-877-600-9075

JELLYBEAN CARE BENEFITS

More Than Support. Ongoing Care for Your Jellybean.

Jellybean Care helps keep your Jellybean® device and software platform supported, maintained and up to date. Get help when you need it from the Jellybean support team.

Live Technical Support

Get help from the Jellybean support team with setup, troubleshooting and everyday technical questions. Call 1-877-600-9075 for assistance.

Remote Assistance

When additional help is needed, our support team can provide remote technical assistance to help diagnose and resolve supported device and software issues.

Software & Firmware Updates

Keep your Jellybean® platform current with eligible maintenance releases, software updates, firmware updates, fixes and ongoing improvements.

Ongoing Device & Platform Care

Get continued assistance with Jellybean setup, configuration, software functionality and supported platform features.

Buy Jellybean TV® · Two-Step Checkout

1) Purchase the device, 2) Choose your Jellybean Care support plan. Region is applied automatically — you can override it below.

Step 1 — Purchase the Device

Secure Stripe checkout. Price shown in your region’s currency.

$299 USD

Buy Device Taxes & shipping calculated at checkout.

Step 2 — Choose Your Jellybean Care Plan

Choose monthly or yearly Jellybean Care after purchasing your device. Jellybean Care provides technical support, remote assistance, software and firmware updates, and ongoing device and platform support.

Region: United States (USD)

Jellybean Care — Monthly Jellybean Care — Yearly

Currency is based on your region (CAD in Canada, USD in the United States).

About Jellybean Care

Jellybean Care is a support and software service for your Jellybean® device and proprietary Jellybean® platform. It provides technical assistance, remote support, software and firmware updates, setup and configuration assistance, troubleshooting and ongoing device and platform support.

Jellybean Care does not include subscriptions to third-party entertainment services or paid third-party content. Third-party applications, content and services are provided by their respective providers and may require separate accounts, subscriptions, purchases or other authorization.

What does Jellybean Care provide?

Jellybean Care provides ongoing technical support for your Jellybean® device and proprietary software platform, including live technical assistance, remote assistance, software and firmware updates, setup and configuration assistance, troubleshooting and ongoing device and platform support.

Do I need subscriptions?

Jellybean® provides the hardware and proprietary software platform for accessing compatible applications and services. Some third-party applications or services may require their own accounts, subscriptions, purchases or other authorization from their respective providers.

How are payments handled?

Payments are processed securely via Stripe. Purchase the Jellybean® device first, then complete a separate Stripe checkout for your selected Jellybean Care support plan.

Shipping & returns

Region-specific shipping is shown at checkout. Returns and any applicable 30-day satisfaction guarantee are subject to the applicable purchase terms.

© Wavesorce Networks Ltd.
Jellybean® and Unified Home Entertainment® are registered trademarks of Shanitech Communications Ltd.
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