Terms & Conditions
These Terms & Conditions govern purchases of Jellybean® products and Jellybean Care services provided by Wavesorce Networks Ltd.
Last updated: September 28, 2026
1. About These Terms
These Terms & Conditions ("Terms") apply to purchases of products and services offered by Wavesorce Networks Ltd. ("Wavesorce", "we", "us" or "our") through Jellybean.tv and associated checkout services.
By purchasing a product or service from us, you agree to these Terms and any additional policies referenced in these Terms.
2. Jellybean® Products
Jellybean® is a compact computing platform combining compatible hardware with proprietary Jellybean® software and platform functionality.
Product descriptions, specifications, features, availability and pricing are provided on the applicable product or purchase page. We may update product specifications or software functionality from time to time.
3. Third-Party Applications, Content & Services
Jellybean® may be used with compatible applications and digital services provided by third parties.
Unless expressly stated otherwise, the purchase of a Jellybean® device or Jellybean Care service does not include a subscription to, or purchase of, third-party entertainment content or services.
Third-party applications and services may be subject to their own terms, privacy policies, geographic restrictions, availability requirements and fees. Wavesorce does not control the continued availability or operation of third-party applications or services.
4. Jellybean Care Services
Jellybean Care and Jellybean Extended Care are recurring support and software services for the Jellybean® device and proprietary Jellybean® platform.
Depending on the selected plan, Jellybean Care benefits may include live technical support, remote technical assistance, setup and configuration assistance, troubleshooting, software and firmware updates, and ongoing device and platform support.
Jellybean Extended Care may provide additional benefits, including eligible Jellybean® software upgrades and priority access to live technical support, as described on the applicable Jellybean Care page.
Jellybean Care services do not include subscriptions to third-party entertainment services or paid third-party content.
5. Pricing, Billing & Recurring Payments
Prices and applicable billing periods are displayed before checkout. Depending on your location, transactions may be processed in Canadian dollars (CAD) or United States dollars (USD), as indicated during checkout.
Applicable taxes, shipping charges and other disclosed charges will be presented before completion of the applicable purchase.
When you purchase a recurring Jellybean Care plan, you authorize the applicable recurring charge to your selected payment method for each billing period until the plan is cancelled.
Payments may be processed through a third-party payment processor. The payment processor may apply its own terms and privacy practices to payment processing.
6. Jellybean Care Cancellation
You may cancel a Jellybean Care or Jellybean Extended Care plan by contacting Wavesorce Networks Ltd.
Account Team: 1-877-600-9075
Ext. 1
Email: info@jellybeantv.net
Unless otherwise stated at the time of purchase, cancellation will take effect at the end of the current paid billing period. Recurring charges will stop after the cancellation becomes effective.
Purchasing or activating another Jellybean Care plan does not automatically cancel an existing plan. Please contact us when changing plans to avoid unintended overlapping recurring charges.
7. Shipping, Returns & Refunds
Purchases of physical products are subject to our Shipping, Returns & Cancellation Policy, which forms part of these Terms.
That policy contains information regarding order processing, shipping, delivery, returns, refunds, applicable restocking fees and Jellybean Care cancellation procedures.
8. Software & Platform Use
Jellybean® software and platform functionality are provided for use with compatible Jellybean® products and services. You may not copy, reproduce, modify, reverse engineer, redistribute, resell or commercially exploit proprietary Jellybean® software except where expressly authorized by Wavesorce or where such restriction is prohibited by applicable law.
Software and firmware may be updated from time to time for maintenance, security, compatibility, performance or other platform purposes.
9. Intellectual Property
Jellybean® and Unified Home Entertainment® are registered trademarks of Shanitech Communications Ltd.
Other product names, application names, service names, trademarks and logos appearing in connection with third-party products or services belong to their respective owners.
10. Product & Service Availability
We strive to provide accurate information regarding our products and services. Product availability, compatible applications, software functionality and service features may change over time.
Availability of third-party applications and services may depend on the applicable provider, device compatibility, account status, geographic region and other requirements outside the control of Wavesorce Networks Ltd.
11. Limitation of Liability
To the extent permitted by applicable law, Wavesorce Networks Ltd. will not be responsible for indirect, incidental, consequential or special damages arising from the use or inability to use a product or service.
Nothing in these Terms excludes or limits any right, remedy, warranty or liability that cannot lawfully be excluded or limited under applicable consumer protection law.
12. Privacy
Information regarding our privacy practices is available in our Privacy Policy.
13. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, subject to any mandatory consumer protection laws that may apply to you based on your location.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes to our products, services, policies or legal requirements. The current version will be posted on this page with its applicable "Last updated" date.
Changes will apply prospectively unless otherwise required by applicable law.
15. Contact Us
Wavesorce Networks Ltd.
Customer Support: 1-877-600-9075
Email: info@jellybeantv.net
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