JellyBean: services
At JellyBean, our factory-trained, professional technicians are on-hand at all times to ensure you get the advice you need. Our customer service is second to none.
To ensure optimal operation of your electrical and electronic devices, we offer:
- Comprehensive and competent advice, before and after your purchase
- Delivery, assembly and installation of all products
- Installation and setup of JellyBean entertainment systems (ask us for a quote)
- Repair service for all our products
Enjoy our JellyBean Care program for just $5.99 per month:
- Continual live support and technical assistance
- Free firmware and software upgrades
- Remote assistance
- Community forum
- Realtime updating services
Let us know how we can serve you best!
Care Comparison Chart
| Features | Care | Extended |
|---|---|---|
| $5.99 |
$14.99 |
|
| Email Support |  |
* |
| Live Support and Technical Assistance* | |
* |
| Remote Assistance* | |
* |
| Auto Updating Services | |
* |
| Wizard Monitoring and Upgrading Services | |
* |
| Free firmware and software upgrades | |
* |
| Community Forum | |
* |
| Premium Content | |
* |
| Live TV Guide & Free IPTV Service | |
* Both Live and Remote Support are available during business hours with limited after hours availability. Care members can schedule after hour support with the JellyBean Care Team. Email and Voice Mails are available 24 hours and will be returned by next business day. If you do not hear from us please feel free to reach out to our support team again.
*The Extended package is only available to existing JellyBean Care members.
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